eLearning Policies and Payment Procedures

• One-hour courses are $125.00 per class, per person; two-hour courses are $250.00 per class, per person. Payment in the form of a check or credit card is due before participant(s) will be enrolled in an eLearning session. With one paid participant, an organization may have up to 2 people audit the class at no additional charge. The paid participant must be the representative for the organization.
  
  If paying by check, make payable to:
  Sage Software, Inc
  PO Box 849887
  Dallas, TX 75284-9887
  
• The session .pdf file and session confirmation will not be sent until Sage Software receives payment for the eLearning sessions.
• Participants must complete a mandatory Orientation to eLearning session before attending any eLearning sessions. The Orientation to eLearning session is included with the price of eLearning sessions.
• If you have scheduled eLearning, you may not cancel or reschedule within 7 business days of the session date without incurring a penalty. The cancellation penalty will be the forfeiture of half of the eLearning session fee. For rescheduling within the 7 business day period before the session date, there will be an administrative fee of $50. Rescheduling under these circumstances requires a prepayment of the administrative fee charged to a credit card before the participant may be rescheduled.
• Sessions begin promptly at the scheduled times. All times listed are Central Time. Please enter the virtual classroom 5 minutes before session time. If you are delayed in entering the virtual classroom before the appointed session time, you will be required to reschedule according to the policy listed in item number four (4) above.
• Training is subject to cancellation if the session has fewer than 2 attendees. If Sage Software cancels the session; we will reschedule you without charging the administrative fee.
• Session schedules are subject to change. Contact Training Services at 1-800-647-3863 for session availability.
• For more information regarding administrative policies such as complaint and refund, please contact our offices at 1-800-647-3863 and ask for Training Services.

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